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IDSeal Antivirus Support
How do I perform a scan?
![image antivirus perform scan step 1](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Scan-1.jpg)
![image antivirus perform scan step 2](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Scan-2.jpg)
![image antivirus perform scan step 3](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Scan-3.jpg)
![image antivirus perform scan step 4](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Scan-4.jpg)
![image antivirus perform scan step 5](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Scan-5.jpg)
How do I set up a Scheduled Scan?
![image antivirus scheduled scan 1](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Scheduled-Scan-1.jpg)
![image antivirus scheduled scan 2](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Scheduled-Scan-2.jpg)
![image antivirus scheduled scan 3](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Scheduled-Scan-3.jpg)
![image antivirus scheduled scan 4](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Scheduled-Scan-4.jpg)
How can I view details of previous scans?
![image antivirus previous scan details option 1](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Previous-Scans-1.jpg)
![image antivirus previous scan details option 2](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Previous-Scans-2.jpg)
![image antivirus previous scan details option 2 details](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Previous-Scans-3.jpg)
How do I exclude items from IDSeal Antivirus scans?
![image antivirus exclude items step 1](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Exclude-Items-1.jpg)
![image antivirus exclude items step 2](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Exclude-Items-2.jpg)
![image antivirus exclude items step 3](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Exclude-Items-3.jpg)
![image antivirus exclude items step 4](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Exclude-Items-4.jpg)
How do I update the security definitions?
![image update security definitions location 1](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Update-Security-Definitions-1.jpg)
![image update security definitions location 2](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Update-Security-Definitions-2.jpg)
What is Active Protection and how do I enable/disable it?
If Active Protection is enabled, IDSeal Antivirus will run in the background unnoticed actively protecting your device. Upon detection of a threat IDSeal Antivirus will report, block or quarantine the threat.
Below you will see both enabled and disabled states. In order to turn this protection on or off toggle the switch.
Enabled
![image protection enabled](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Active-Protection-1.jpg)
Disabled
![image protection disabled](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Active-Protection-1.jpg)
How do I view and manage quarantined items?
![image view quarantine](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Quarantined-Items-1.jpg)
![image quarantine options](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Quarantined-Items-2.jpg)
![image quarantine always allowed](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Quarantined-Items-3.jpg)
![image quarantine notification window](https://media.idseal.com/wp-content/uploads/2021/02/Antivirus-Quarantined-Items-4.jpg)